Terms & Conditions

1. Introduction
Welcome to KL 168 ENTERPRISE. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchases.

2. General Terms
2.1. These terms govern the sale of products through our website.
2.2. We reserve the right to update or modify these terms at any time without prior notice.
2.3. Your continued use of our website constitutes acceptance of any changes.

3. Orders & Payment
3.1. All orders are subject to availability and acceptance.
3.2. Prices are listed in Malaysian Ringgit (RM) and are subject to change without notice.
3.3. We accept various payment methods, including online banking, credit/debit cards, and e-wallets.
3.4. Full payment is required before orders are processed and shipped.

4. Shipping & Delivery
4.1. We ship within Malaysia. Shipping fees and estimated delivery times will be displayed at checkout.
4.2. We are not responsible for delays caused by third-party couriers.
4.3. Customers must provide accurate shipping information. We are not liable for lost packages due to incorrect addresses.

5. Returns & Refunds
5.1. Returns are accepted within 7 days of receiving the item, provided the item is unused and in its original packaging.
5.2. Customers must contact us before initiating a return.
5.3. Refunds will be processed within 7-14 business days after we receive the returned item.
5.4. Shipping fees for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

6. Warranty & Liability
6.1. We provide a limited warranty on selected products. Warranty terms vary by manufacturer.
6.2. We are not responsible for damages caused by misuse, improper installation, or unauthorized repairs.
6.3. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages.

7. Privacy Policy
7.1. We respect your privacy and comply with data protection laws.
7.2. Personal information collected during purchases will only be used for order processing and customer service purposes.
7.3. We do not sell or share customer information with third parties without consent.

8. Governing Law
8.1. These Terms & Conditions are governed by the laws of Malaysia.
8.2. Any disputes arising from these terms shall be resolved through negotiation. If unresolved, they shall be referred to the appropriate courts in Malaysia.

9. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
KL 168 ENTERPRISE
Address: 12-03 SETIAWALK RESIDENCE PERSIARAN WAWASAN PUSAT BANDAR PUCHONG 47100 PUCHONG, SELANGOR
Email: kl1688enterprise@gmail.com